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System requirements Loxone Config: The configuration software is intended for use with the operating systems Windows 7 SP2, Windows 8, Windows 8.1 or Windows 10.
Loxone App 13.1.4 (2022.12.14) for Android
Requirements: Android System Web View Version 49 or later. Older versions of our app can be found in the archive.
Loxone App 13.1.4 (2022.12.14) for MacOS
Info: Compatible with MacOS Monterey or higher.
Loxone Audioserver Firmware Update 2.7.06.28
The latest bugfix version of the Audioserver software is now available for download. The update will not start automatically due to known firmware issues of some Huawei routers.
The Audioserver update to version 2.7.06.28 is now available in our download area and will be available via app and web interface from June 29, 2022. The update is recommended for all users. However, please you that when using certain routers from the Huawei brand, an update of the router is necessary in advance in order to ensure trouble-free operation of the network. If you do not use any of the Huawei routers listed below in your customer installations, you can run the update without any problems.
Important note for users of Huawei routers
At the beginning of December we released an Audioserver update (2.6.12.03). Due to feedback on network outages related to certain Huawei routers, we have disabled the automatic update.
We were able to trace the problem back to the use of the PTP network protocol (Precision Time Protocol), which, due to an error in the Huawei router firmware, leads to a reboot loop and thus to a network failure in certain models.
The following Huawei routers are affected:
We are in contact with Huawei as well as the network providers and were able to work out a solution: If you are using one of these Huawei routers in your installation, please check the router's contact page to see whether an update is available. If no update is available, please contact Huawei customer service or your network operator.
Huawei support can be reached on the following hotlines:
Live chat (24h) https://consumer.huawei.com/de/support/
By email: [email protected]
By phone: 0800-77-886633
Enter the serial number of the device and the firmware version number and ask for an update to the latest firmware version. You will then get a software update to correct the issue. Afterwards you are able to install the Audioserver update without any problems.
Loxone Public Beta
You want to test unreleased beta versions and help us with your commitment and dedication to improve our home & building automation solution? From now on, every passionate technology fan can put our beta software through its paces and support us with valuable suggestions for improvement.
- Our beta versions are software versions that are not yet intended for final release. For this reason, the use in critical production environments and customer installations is not recommended!
Loxone Config 13.2 Beta 3
To set your Miniserver to beta level, use the following command: http://IP-Miniserver/dev/cfg/updatelevel/Beta
To set your Miniserver back to release level, use the following command: http://IP-Miniserver/dev/cfg/updatelevel/Release
Loxone Audioserver Beta 22.214.171.124 - Public Beta
If you use a Miniserver Compact in your installation, Config version 126.96.36.199 or higher is required.
To set your Audioserver to the beta update level, use the following command: http://IP-Audioserver/beta
After receiving a confirmation, you can start the update in the web interface of the Audioserver. If your Audioserver is already on the beta update level, you can do future updates easily and conveniently via the Loxone App.
If you currently do not have an active internet connection, import the UPD file via the network share of the Audioserver. On Windows, you can do so by typing the IP address or hostname in your Windows Explorer using to the following template: \IP Audioserver or \hostname.
Copy the file to the Updates folder and, after a short time, the update will be installed automatically. After a reboot, the beta version will be installed on the Audioserver.
To set your Audioserver back to release level, just use the following command: http://IP-Audioserver/release