LOXONE Experience TV
Bring your showroom to life and present LOXONE in a completely new, interactive way.
Free & Interactive
Your digital sales assistant that will inspire and convince your customers.
Differentiation
Give your customers an experience they will never forget and stand out from the competition.
Self-Explanatory
The system demonstrates its own capabilities and gives your customers in-depth insights into the world of LOXONE.
What is LOXONE Experience TV?
Videos produced by LOXONE that bring the room around you to life. At defined points in the tours, LOXONE features are activated directly in your show home. Lights and shading adjust automatically as their functions are explained in the video. This lets prospects experience LOXONE up close.
All you need is a presentation room, the free LOXONE Experience TV App and a selection of recommended products for an optimal customer experience. Versions for commercial buildings, special applications and more are also available.
A browser-based version is also available at www.loxone.tv
Download the App now
What Our Partners Say
What Our Customers Say
QUOTE
“An excellent place where, in a great demonstration, you understand what a Smart Home with LOXONE is and what benefits it offers.”
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“The tour gave us a great insight into the world of LOXONE. We were able to test and experience every component.”
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“A very informative tour, even for us as enthusiastic LOXONE users. We got lots of inspiration for additions and for integrating other devices.”
Products for Your Experience TV
Miniserver
The Miniserver is the heart of LOXONE Experience TV. It controls lighting, shading, audio and much more.
Audio Server and Speakers
The Audio Server adds smart multiroom audio to your setup.
Lighting with three lighting circuits
The Experience TV tours impressively show how light changes the mood.
Shading control
During the tour, the shading also responds dynamically to the video.
Android & Amazon TV device
The free App is available in the Google Play Store and the Amazon Appstore and runs on a wide range of devices such as the Fire TV Stick 4K, Xiaomi TV boxes and many more.
Implement in 3 Steps
Step 1
Download the App and Follow the Automatic Guide
Connect your TV and download the free LOXONE Experience TV App. When you start it for the first time, a setup guide walks you through the basic configuration.
Step 2
Create a Virtual Text Input & Connect It to the Blocks
Create a Virtual Text Input in LOXONE Config and connect it to the API Connector. This automatically passes the App’s commands on to the right blocks.
Step 3
Choose the Videos You Want and Bring the Room to Life
Start the tour, check the sequences and adjust lighting moods, shading or audio as needed – for a perfect customer experience.
Tips & Tricks
How do I set up LOXONE Experience TV?
When you start the App for the first time, a setup wizard guides you through configuring Experience TV. Of course, you can also configure the system manually. LOXONE Experience TV uses the following function blocks, which are connected to the API Connector:
- Lighting Controller
- Automatic Shading
- Integrated Automatic Shading or Central Shading
- Audio Player
How do I use the Virtual Text Input?
Experience TV sends the command over the network to the Virtual Text Input, which you create in LOXONE Config and then connect to the API Connector of the blocks. Name the Virtual Text Input after the room you are using, for example “Showroom”.
Tip: Make sure your Virtual Text Input has a unique name and that no other function block or room favorite you use has the same name.
Now simply drag the Virtual Text Input onto the API Connector of any other block for which you have installed products. Done! The Virtual Text Input receives the corresponding command fully automatically from the LOXONE Experience TV App and forwards it to the corresponding blocks in the configuration.
Important: Use only one block type and do not mix them. For shading, for example, use either the “Automatic Shading” block OR “Integrated Automatic Shading” OR “Central Shading”.
Which rights do new users need?
Now create a new user with at least the following rights:
- Website/App
- Right to internal and external access to the Virtual Text Input
How do I create the lighting moods for Experience TV?
For LOXONE Experience TV, various lighting moods with different IDs must be created in LOXONE Config. The ID is required to ensure that the right lighting mood is started. We recommend fine-tuning the lighting moods in the free LOXONE App.
Note: To create IDs from 70 upwards, you first need to create a total of 8 moods in LOXONE Config so that IDs 1–8 are in use. For lighting moods with color changes, we recommend a change interval of 6 seconds.
Lighting moods:
Welcome light (pleasant main lighting, ID: 70):
Accent lighting (lighting exclusively by the light group with focus lighting plus a gentle color change, ID: 72):
Night lighting (ID: 74):
Indirect + accent lighting (ID: 76):
Main lighting (lit only by the main lighting group, plus a gentle color change, ID: 71):
Indirect lighting – color change (lit only by the main lighting group, plus a gentle color change, ID: 73):
Indirect lighting – warm light (ID: 75):
Indirect + accent + main lighting (ID: 77):
How can I use audio functions in LOXONE Experience TV?
There are two options for the audio functions of Experience TV:
- Play all audio, including the effects (doorbell, alarm, sound check), through the TV.
- Recommended: Play the video sound through the TV and the effects through the LOXONE Audio Server. To do this, simply connect the Virtual Text Input to the Audio Player in LOXONE Config.
What is the function test?
The function test displays all commands sent to the Miniserver with a timestamp. If you click on one of the commands, it is sent immediately and you should see the reaction in the room. If there is no reaction, your App is not properly connected to the Miniserver.
How do I set the right screensaver times?
Most devices and sticks have two types of screensaver: the screensaver or switch-off function of the device itself, and the screensaver of the “LOXONE Experience TV” App. You can set the start time for these in the settings (default: 120 seconds, i.e. the screensaver starts after 120 seconds).
In the device’s main settings, set the device screensaver to a later time than the Experience TV App screensaver so that the LOXONE reference images are shown instead of the device’s own images.
How do I control LOXONE Experience TV with the Touch Pure Flex?
Experience TV can also be controlled via web commands – for example, if you have a Touch Pure Flex and want to start a specific tour at the push of a button.
Important: The LOXONE Experience TV App must be open on the device.
Create a Virtual Output in LOXONE Config. The address is structured as follows:
http:username:password@device IP address:8080/
The username and password refer to the Config user that is also saved in the App settings. You can find the device’s IP address in the device settings.
Create commands for the Virtual Output using the commands you want from our command list:
Command for ON: desired command
Then link the Virtual Output command to one of the touch points on the Touch Pure Flex. The display type of the touch point must be “Button”.
Command list:
Up: up
Down: down
Left: left
Right: right
Confirm: select
Back: back
Lock/unlock settings: lock/settings
Play: play?id=
Video-IDs:
Home Tour:
6f61d5f7-d0d4-4114-ae5f-25cd8377f912
Hospitality Tour:
91a79454-c184-4084-a6cb-fd5f991b0f20
Office Tour:
73406a0e-a07b-4da6-8f01-abdd7f0b1459
Restaurant Tour:
87f714ff-f114-4a1b-9762-c356456141a9
This is LOXONE:
4802ce78-1c27-4e90-9fc4-72be77bd50d5
Which network settings does the Miniserver need?
To ensure the Experience TV works correctly, the Miniserver network configuration under “Network ports” must be set to “HTTP enabled”.
FAQs
Which device should I use?
For LOXONE Experience TV, we recommend a suitable TV box (e.g. Xiaomi TV Box S 3rd Gen) with Google Play Store, an Amazon Fire TV Stick 4K Max or a Fire TV Cube. We have tested these device types extensively for errors and performance.
If a Fire TV device is currently not available from any retailer and you are looking for an alternative, please check the build model number of the device. Supported devices (incl. Build Model no.): Fire TV Cube (2nd & 3rd Gen ; AFTR & AFTGAZL), Fire TV 4-Series (AFTTI), Fire TV Stick Lite & Fire TV Stick HD (AFTSS), Fire TV Stick (3rd Gen ; AFTSSS), Fire TV Stick 4K (AFTMM), Fire TV Stick 4K Max (AFTKA), Fire TV Stick 4K Max (AFTKA + 2nd Gen ; AFTKM), Fire TV Stick 4K Plus (AFTMA08C15). Compare the build model number supported by Experience TV with the one on the official Amazon product page.
Which lighting circuits are recommended?
We recommend different lighting circuits, e.g. LED Spots RGBW for main lighting, LED Pendulum Slim for accent lighting and RGBW LED Strips for indirect lighting.
Why do I get a 401 or 403 error?
If you get a 401 or 403 error message when using the App, the user created in the configuration may not have sufficient rights to use these commands. Check the user’s rights.
Why do I get a 404 error?
If you get a 404 error, the connection to the Miniserver may have failed. Check the network settings in the Experience TV App and whether the Miniserver can be reached on the local network at all.
The Miniserver does not respond and I get no error message.
Check the username and password of the Miniserver user you set up, as well as the assigned rights. Enable the display of error messages in the settings and check which error messages are shown.
Does Experience TV work with a Gateway Miniserver?
No, the Virtual Text Input must be connected within the Client Miniserver that executes the functions.
Why do I get an IOException?
An IOException means that the connection is not working properly. The problem could be:
- Your device has no internet connection
- Your device and your Miniserver are not on the same network
- Your port may not be set correctly
I've tried everything and it still doesn't work. What should I do?
Send a log file from the Experience TV App menu, including your email address, and contact LOXONE Support.