Downloads

Loxone App 13.0.2 (2022.08.03) for Android

Requirements: Android 6 or later. Android System Web View Version 49 or later. Older versions of our app can be found in the archive.

Loxone App 13.0.2 (2022.08.03) for Android (Mainland China)

Requirements: Android 6 or later. Android System Web View Version 49 or later. Older versions of our app can be found in the archive.

Loxone App 13.0.2 (2022.08.03) for MacOS

Requirements: macOS Minimum Version OS X El Capitan (OS X 10.11) up to macOS Catalina.

Loxone App 13.0.2 (2022.08.03) for Windows

Requirements: Windows 10 with anniversary update

Requirements: iPhone/iPad running iOS 13 or later

App Store

Loxone Audioserver Firmware Update 2.7.06.28

The latest bugfix version of the Audioserver software is now available for download. The update will not start automatically due to known firmware issues of some Huawei routers.

The Audioserver update to version 2.7.06.28 is now available in our download area and will be available via app and web interface from June 29, 2022. The update is recommended for all users. However, please you that when using certain routers from the Huawei brand, an update of the router is necessary in advance in order to ensure trouble-free operation of the network. If you do not use any of the Huawei routers listed below in your customer installations, you can run the update without any problems.

Important note for users of Huawei routers

At the beginning of December we released an Audioserver update (2.6.12.03). Due to feedback on network outages related to certain Huawei routers, we have disabled the automatic update.
We were able to trace the problem back to the use of the PTP network protocol (Precision Time Protocol), which, due to an error in the Huawei router firmware, leads to a reboot loop and thus to a network failure in certain models.

The following Huawei routers are affected:

B525
B528
B529
B535
B818

We are in contact with Huawei as well as the network providers and were able to work out a solution: If you are using one of these Huawei routers in your installation, please check the router's contact page to see whether an update is available. If no update is available, please contact Huawei customer service or your network operator.

Huawei support can be reached on the following hotlines:

Live chat (24h) https://consumer.huawei.com/de/support/
By email: [email protected]
By phone: 0800-77-886633

Enter the serial number of the device and the firmware version number and ask for an update to the latest firmware version. You will then get a software update to correct the issue. Afterwards you are able to install the Audioserver update without any problems.

Loxone Music Server

Loxone Music Server Offline Updater (1.5.05.24)

Update your music server without an internet connection

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Checkliste für Hausbauer

Damit Sie während der Bauphase Ihres Smart Homes auch wirklich nichts vergessen, haben wir für Sie eine kurze Checkliste der wichtigsten Einsatzgebiete zusammengestellt.