Loxone  Support

Get the best service in the industry right here. Find all the resources you need to explore documentation, create a support ticket,  send an email, phone call and more.

Thanksgiving office closure: Our office will be closed for Thanksgiving on Nov. 25-26. If you have any Support questions during this time, our team will respond when we return on Monday, Nov. 29.

Schedule a One-on-one Session

Get all the assistance you need and learn from our Partner Coaches. Schedule a time to dive deeper into any topic or project:

Start an instant LiveChat

We’re ready to answer any questions. If you contact us outside of our business hours, we will contact you as soon as we are back online.

Downloads

Use our online downloads page to find helpful
resources and technical information on hardware
and software. 

Technical Support

You can create a Support Ticket so our team can properly assist you. For information on our return process, check out our RMA page.

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Datasheets

Find technical details about our products in
our constantly updated list of product
Datasheets. 

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Free Learning: Use Cases

Our Use Cases will provide an overview of specific Loxone application solutions along with hardware needed, Config tips and samples.

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Free Learning: Focus Series 

Our Focus Series will cover helpful topics surrounding Loxone software, technology and products. Videos are available for you to view.

Training Courses

Register for our next Qualification Training as a new Loxone partner or advance your skills with Master Training as a current partner.