Free Returns
Would you like to return your Door & Window Contacts or Water Sensors? No problem – simply fill out the form and you will receive a return confirmation and a return label. As soon as the new devices are available, they will be shipped to you.
Don’t feel like waiting? The issue can easily be fixed with just a few simple steps – and you’ll still receive the 7% discount. You can find out how in our instructions further below.
Quick and easy: keep and fix it yourself
With a simple step – carefully bending back the contacts – the issue can be completely and permanently resolved.
Recommendation for handling your stock:
- Before installation: Please quickly bend back the contacts – this ensures flawless operation.
- Already installed devices: If they are working without issues, they can remain in use without concern.
Safety & Warranty:
The warranty for already delivered Door & Window Contacts and Water Sensors (100666, 100667, 10068) will be extended to 5 years.