Loxone Support


Use our online documentation as a comprehensive reference book to answer your questions. From setting up a Miniserver to wiring an enclosure, you’ll find everything you need here. In addition, you’ll also find some sample configurations.

Returns & product support

Please submit a support ticket via our ticket system. You will receive a quick response from our technical support team. If you want to return products, please also create a ticket.

Additional downloads

In addition to our free software and our apps, you will also find numerous downloads in our download area. Download templates, CAD-models, price lists, checklists, presentations and other useful files in our download area for free.

Quality you can count on

Loxone upholds the highest quality standards for the products we offer. All of our products are TÜV SÜD certified and CE approved. 
We also offer a two-year warranty on all products from the date of receipt.

Telephone Support

Speak to our Loxone Support Team directly on:

  • UK +44 1183 130 140
  • DE +43 7287 7070-706
  • MON-FRI 8:30-12:00 and 13:00-17:30

Loxone Training

Immerse yourself in the world of Loxone and become a Loxone professional in just a few days. Our training courses cover topics such as planning, configuration, sales strategies, tips for retrofitters and much more.

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