Loxone Support


Use our online documentation as a comprehensive reference book to answer your questions. From setting up a Miniserver to wiring an enclosure, you’ll find everything you need here. In addition, you’ll also find some sample configurations.

Returns & Product Support

Need some help with a product? Please submit a support ticket via email to support@loxone.co.uk. This will allow us to investigate and provide you with a solution.

Additional Downloads

In addition to our free software and our apps, you will also find numerous downloads in our download area. Download templates, CAD-models, price lists, checklists, presentations and other useful files in our download area for free.

Telephone Support

Speak to our Loxone Support Team directly on:

  • UK +44 1183 130 140
  • DE +43 7287 7070-706
  • MON-FRI 8:30-12:00 and 13:00-17:30

Support Tickets

Please send your written support request via e-mail to the following address:


Loxone Training

Immerse yourself in the world of Loxone and become a Loxone professional in just a few days. Our training courses cover topics such as planning, configuration, sales strategies, tips for retrofitters and much more.

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