Loxone Support


Use our online documentation as a comprehensive reference book to answer your questions. From setting up a Miniserver to wiring an enclosure, you’ll find everything you need here. In addition, you’ll also find some sample configurations.

Returns & product support

Please submit a support ticket via our ticket system. You will receive a quick response from our technical support team. If you want to return products, please also create a ticket.

Additional downloads

In addition to our free software and our apps, you will also find numerous downloads in our download area. Download templates, CAD-models, price lists, checklists, presentations and other useful files in our download area for free.

Quality you can count on

Loxone upholds the highest quality standards for the products we offer. All of our products are TÜV SÜD certified and CE approved. 
We also offer a two-year warranty on all products from the date of receipt.