Two-Factor Authentication for LOXONE Accounts
Effective immediately, LOXONE accounts are even more secure thanks to two-factor authentication (2FA). In addition to your password, you’ll confirm logins with a temporary one-time code that you’ll receive via email.
It requires little effort but offers great protection: according to Microsoft and Google, 2FA prevents well over 99 per cent of automated account takeovers.
How it works
- Log in as usual using your LOXONE account.
- You will receive a one-time code by email.
- Enter the code in the login window – this confirms your login.
2FA will be introduced from Version 17.2.10.21 (Release). Version 17.3.10.22 (Beta) LOXONE Config is supported. To ensure you can continue to use our tools as normal, you will need to update to one of these two versions.
FAQs
What does 2FA apply to?
2FA protects your LOXONE Account, i.e. your login on loxone.com, in the Partner Portal, in Exosphere and in LOXONE Config. When you log in, you need a one-time code sent to you by email in addition to your password.
Is 2FA also available for logging in to the Miniserver via the app?
Yes, in the current LOXONE Config 17.3 Beta. In LOXONE Config, you enable it in the properties of the users or user groups. Code entry in the app currently works with the Beta App. The regular app will receive the update in November 2026.
Can I still commission a Miniserver without internet?
Of course. Commissioning is carried out locally as before; no internet connection is required.
Will older Config versions continue to work with my LOXONE Account?
No. To use the features of the optional LOXONE Account, you need LOXONE Config 17.2.10.21 or later. These include the Message Center and the connection to Config and Exosphere. Updating to the current version fully reconnects you.
Are TOTP or passkeys coming?
Yes. Passkeys and TOTP (codes from an authenticator app) for the LOXONE Account are already being tested.
The app does not allow code entry with Config 17.3 Beta 3. Why?
The current release version of the app does not yet support 2FA. Use the Beta App, which you can download from the download area on loxone.com. Important: Enable 2FA beforehand in LOXONE Config in the properties of the users or user groups.