Christmas Hours 2022

14th December 2022 in Backstage

Again, 2022 was again an extraordinary year full of challenges. Together with our Partners, we gave everything and celebrated numerous successes this year.

We will close at 1500 December 23, 2022 and we will reopen at 0830 on January 9, 2023.

Your support request

During this time, our support team is also taking a break. If you have any questions, our online documentation has a wealth of information to guide you through most troubleshooting. In urgent cases, we recommend that you contact your Loxone Partner. Your ticket requests will be answered as usual after our return in January. A 48-hour rota will check support tickets from Loxone Partners in the UK and, only where the matter is system critical and urgent, we will endeavour to reply within this window

Shipping Dates

The final cut-off for shipping before we close will be 1100 Thursday, 23rd December 2022. Please bear in mind these orders will take longer to reach you while UPS closes over the Christmas weekend. If you require orders to arrive before Christmas, we suggest to place it no later than:

  • Mainland UK: Wednesday 21st December
  • For Northern Ireland, Channel Island and Highlands: Monday 19th December

We will offer additional shipping days during our break:

  • Wednesday 28th December 2022 for orders placed up to 10am
  • Tuesday 3rd January 2023 for orders placed up to 10am

Starting January 09, 2023, the entire Loxone team will be back and available to you as usual.

Until then, we wish you a Merry Christmas, a Happy New Year and, above all, good health!