Christmas Hours 2019

16th December 2019 in Backstage
We’d like to thank all our Partners for working with us throughout 2019. It’s hard to believe that another year is drawing to an end. With that, it’s time to share our Christmas hours, including information on how orders and technical support will be handled while we’re closed.

Loxone UK will be closed from 12:00 on Monday, 23 December 2019. We will reopen at 08:30 on Tuesday, 7 January 2020.

Orders and Delivery

If you need your items before Christmas, please place your order no later than 13:00 on Tuesday, 17 December 2019.

Orders placed before 10:00 on Friday, 20 December 2019 will still be dispatched on the day, but delivery may take longer than the usual 3-5 working days. To accommodate orders after this cut-off, an additional dispatch has been scheduled for 12:00 on Monday, 30 December 2019.

Normal delivery schedules will resume from Tuesday, 7 January 2020 when our offices open for the new year.

Technical Support

While our technical support lines will be closed during our Christmas shutdown, tickets submitted via [email protected] will be monitored and we will endeavour to respond within 24 hours. Alternatively, for technical guidance and information on our products and services, you can search our online Knowledge Base.

General information requests will be handled once the office opens for the new year.

From all of the team at Loxone, we’d like to wish you all a Merry Christmas and a Happy New Year! We’re looking forward to Creating Automation together in 2020 and beyond!