Loxone Support
Please note that the team will be unavailable from midday on Friday, 03 October 2025. For shipping, orders need to be placed before 11:00.
If you need support in this time please browse our online documentation or make use of the Support Assistant from within your Partner Portal. Alternatively, we will be back from 0830 on Monday 06 October 2025. Thank you for your understanding.
Documentation
Use our online knowledge base to find helpful documentation, general guidance, and technical information on hardware and software.
Technical Support
Create a Support Ticket if you need specific information or assistance from one of the Loxone Team. Click here for information on returns.
Support Community
An open platform for Loxone Partners and consumers alike – for advice, sharing expertise and discussions on what is possible.
Additional online content for our Partners
Use Cases
Access 95+ use cases to be inspired. We found collected ideas where Loxone has been used in unique, creative, efficient and amazing ways. These include sample config files and helpful screenshots.
Training
Industry professionals can book a place on one of our live online training courses and attend from the comfort of your own home. This includes Foundation Training and our Expert Days. (Focus Workshops coming soon)
Downloads
In addition to our free software (Loxone Config & App), you will also find numerous templates, CAD-models, price lists, checklists, presentations and other useful files in our download area.