The LOXONE Experience TV

Experience TV sends the command via the network to the virtual text input, which you create in LOXONE Config and then connect to the modules’ API connector. Name the virtual text input after the room you are using, for example ‘Showroom’.

Tip: Make sure your virtual text input has a unique name and that no other function block or room favourite you are using has the same name.

Now simply drag the virtual text input onto any other block on the API Connector for which you have installed products. That’s it! The virtual text input automatically receives the relevant command from the LOXONE Experience TV app and forwards it to the relevant blocks in the configuration.

Important: Use only one type of module and do not mix them. For shading, for example, use either the ‘Automatic Shading’ module OR the ‘Integrated Automatic Shading’ module OR the ‘Centralised Automatic Shading’ module.

Now create a new user with at least the following permissions:

• Website/App
• Right to internal and external access to the virtual inbox

For LOXONE Experience TV, various lighting scenes with different IDs must be created in LOXONE Config. The ID is required to ensure that the correct lighting scene is activated. We recommend fine-tuning the lighting scenes in the free LOXONE App.

Note: To create IDs from 70 onwards, you must first create a total of 8 scenes in LOXONE Config so that IDs 1–8 can be used. For lighting scenes with colour changes, we recommend a change interval of 6 seconds.

Lighting effects:

Welcome lighting (Pleasant ambient lighting, ID: 70):

Accent lighting (lighting provided exclusively by the lighting group with focused illumination and a gentle colour change, ID: 72):

Night lighting (ID: 74):

Indirect + Accent Lighting (ID: 76):

Basic lighting (illuminated solely by the main lighting cluster, with a gentle colour change, ID: 71):

Indirect lighting – colour change (illuminated solely by the main lighting cluster, with a gentle colour change, ID: 73):

Indirect lighting – warm light (ID: 75):

Indirect + Accent + General Lighting (ID: 77):

There are two options for the audio functions on Experience TV:

• Play the entire audio track, including the effects (ringing, alarm, soundcheck), through the TV.
• Recommended: Play the video via the TV and the sound effects via the LOXONE Audioserver. To do this, simply connect the virtual text input to the audio player in LOXONE Config.

In the function test, all commands sent to the Miniserver are displayed with a timestamp. If you now click on one of the commands, it will be sent immediately, and you should see a response in the room. If there is no response, your app is not connected to the Miniserver correctly.

On most devices and sticks, there are two types of screensavers: the device’s own screensaver or sleep function, and the screensaver provided by the ‘LOXONE Experience TV’ app. You can set the start time for these in the settings (default: 120 seconds, i.e. the screensaver starts after 120 seconds).

In the device’s main settings, set the device’s screen saver to a later time than the screen saver in the Experience TV app to display the LOXONE reference images instead of the device-specific images.

Experience TV can also be controlled via web commands. For example, if you own a Touch Pure Flex and want to start a particular tour at the touch of a button.

Important: The LOXONE Experience TV app must be open on the device.

Create a virtual output in LOXONE Config. The address is structured as follows:

http://username:password@device’s IP address:8080/
The username and password refer to the ‘Config’ user, which is also saved in the app settings. You can find the device’s IP address in the device settings.
Create commands for the virtual output using the desired commands from our command list:

Command when ON: Desired command
Next, link the command for the virtual output to one of the touch points on the Touch Pure Flex. The display type of the touch point must be ‘Button’.

List of commands:

Back to top: up
Downwards: down
To the left: left
To the right: right
Confirm: select
Back: back
Lock/unlock settings: lock/settings
Play: play?id=

Video IDs:

Home Tour:

6f61d5f7-d0d4-4114-ae5f-25cd8377f912

Hospitality Tour:

91a79454-c184-4084-a6cb-fd5f991b0f20

Office Tour:

73406a0e-a07b-4da6-8f01-abdd7f0b1459

Restaurant Tour:

87f714ff-f114-4a1b-9762-c356456141a9

This is LOXONE:

4802ce78-1c27-4e90-9fc4-72be77bd50d5

To ensure that the Digital Experience Tour works correctly, the Miniserver network configuration must be set to ‘HTTP enabled’ under ‘Network Connections’.

We recommend using different types of lighting, e.g. RGBW LED spotlights for general lighting, LED Pendulum Slim for accent lighting and RGBW LED strips for indirect lighting.

If you receive a 401 or 403 error message while using the app, this may mean that the user created in the configuration does not have sufficient permissions to use these commands. Check the user’s permissions.

If you receive a 404 error, this may mean that the connection to the Miniserver has failed. Check the network settings in the Digital Experience Tour app and check whether the Miniserver is accessible on the local network in general.

Check the username and password for the configured Miniserver user, as well as the permissions set for that user. Enable the display of error messages in the settings and check which error messages are being displayed.

No, the virtual text input must be connected within the client miniserver through which the functions are executed.

An IOException means that the connection is not working properly. The problem could be:

• Your device is not connected to the internet
• Your device and your Miniserver are not on the same network
• Your port may not be set correctly

Send a log file via the Experience TV app menu, including your email address, and contact LOXONE Support.