The Loxone Intercom is a compact video door station featuring a glass finish, illuminated bell button and proximity sensor. It is available in two colour options.

The microphone is embedded into the front panel, the concealed speakers are located on unit's left side.
The device is connected to the network and powered via PoE (Power over Ethernet).

The integrated Tree interface makes it possible to connect an NFC Code Touch as part of an access solution.

The installation is surface-mounted in a flat frame made of aluminium, which is available as an accessory in a single or double version.

Datasheet Intercom

Table of Contents


Depending on the application, the mounting height should be selected in such a way that adults are well captured by the camera, while children can still press the call button. We recommend a mounting height to the top edge of the device of 1600mm.

With the anthracite version of the Intercom, direct sunlight should be avoided because the camera is switched off if the device temperature is too high.

Install the Mounting Bracket by affixing it onto a level surface. Make sure that the TOP marking of the frame is at the top:

A junction box behind the bracket is not required, but highly recommended for tucking away connecting wires or a spare loop.
Care must be taken not to cover the speaker openings on the left side of the bracket.

Standard solid core network cable, CAT5 and up, can be used to connect to the local network. Remove about 5 cm of the cable jacket and prepare the orange/white and green/white cores for connection. The other two twisted pairs are not needed and must be made safe.

Strip the cores, then insert them into the matching coloured orange/white and green/white push-in terminals:

The core assignment in the colour shown corresponds to T568B termination. In a network wired according to T568A, the green and orange pairs are swapped.
As the Intercom is capable of Auto MDI-X, operation is ensured in either assignment.
For a compliant connection according to T568A, the orange and green terminal pairs can be interchanged, but this is not technically necessary.

Optionally, an NFC Code Touch as access control or other devices can be connected to the designated terminals (24V output and Tree interface).

A self-adhesive cover is included in the delivery to protect against water. It must be attached above the terminals once connected.
Two markings at the top edge of the housing help with positioning:

Finally, mount the device to the Mounting Bracket by first inserting the top and then snapping the bottom into place.
To detach the device from the Mounting Bracket, a suction cup can be used to pull the device off the bracket.

After connecting the intercom, connect the other end of the network cable to the PoE injector, which is available as an accessory. The second port of the PoE injector is connected to the network.
Alternatively, use the port of a PoE (Alternative A) capable switch instead of the PoE injector.

The Intercom starts as soon as the power supply is switched on, and is ready for operation after about 1 minute.
Wait until the Intercom is fully operational.

The device can now be commissioned as described in the following instructions.


During initial setup, the Intercom is ready for pairing with the Miniserver after start-up. This is indicated by the status LED flashing red/green/orange.

Open Loxone Config and connect to the Miniserver. In the periphery tree, first select Network Periphery, then click on Network Device Search in the menu bar

After a few moments, the Intercom should be listed among the network devices in the search window:

If you select an Intercom here, it will identify by quickly flashing the bell button red/green. This also allows multiple devices to be assigned and named.

Highlight the Intercom and click on Configure Device to assign a static IP address to the Intercom.

Then assign a name, room and installation location for the selected Intercom and add it to the program using the Pair Device button or the + symbol and save the program to the Miniserver.

Afterwards, the Intercom is ready for use in configuration in the Loxone Config periphery tree.


The device is programmed and set up using the Intercom function block in Loxone Config.
Drag the Intercom from the periphery tree to the programming page to create the function block.

Connection to other devices

The Loxone Intercom also provides a Tree interface and a 24V output to supply additional devices. For example, an NFC Code Touch can be connected to the Intercom as part of an access control solution.
The new version of the NFC Code Touch (100480, 100481, 100482, 100483) can be mounted together with the Intercom in a double bracket, sold separately:

When mounting in the double bracket, vertical positioning of the bracket is preferred and the intercom must be inserted at the top as shown.
When using the double bracket horizontally, the intercom can be inserted on the left, but audio quality is impaired in this case as there are no openings for the speakers in the bracket at this position.

The devices connected to the 24V power output and the Tree interface of the Intercom must remain independent of the rest of the installation. No connection to other Tree branches, power supplies or devices may be established, not even via a common GND.

To pair connected Tree devices select the Intercom's Tree interface in the periphery tree in Loxone Config, and start the Tree device search.

Proximity sensor

The infrared proximity sensor on the glass front detects objects in front of the Intercom.
When an object is detected, the corresponding digital input is activated.

This input can then be used in programming, e.g. to switch on the lights or trigger other events.

Due to the technology used, not only people but objects are also detected; in addition, the range of the proximity sensor is shorter in daylight than in darkness. For this reason, and because of the comparatively narrow angle of detection it is not a fully-fledged replacement for a motion or presence sensor.

Maintenance and cleaning

Use a damp, soft cloth to clean the front panel of the device.
Avoid getting any dirt into the openings for the microphone and speaker.

SD Card

The Micro SD card, located at the bottom edge of the back of the Loxone Intercom, contains the operating system and settings. The SD card slot is protected by a sticker.

The SD card can be removed as follows:
Pull off the sticker and gently press the visible edge of the SD card with your fingernail or a small flat screwdriver.
This will release and partially eject the card so it can be removed.

After re-inserting the card, the slot must again be sealed with a sticker of the same or a similar type in order to protect the internal electronics from moisture.

LED States

The illuminated bell button of the Intercom also serves as a status indicator. Typical and possible LED States are listed below:

Boot Phase

The Intercom starts as soon as the power supply is switched on. This is indicated by the following sequence:

Red, Yellow, Orange in succession: Booting started, please wait.

Constant Yellow: Intercom is booting, please wait.

Constant Orange: Intercom is trying to connect to the Miniserver, please wait.

Red/Green/Orange alternating: Ready for pairing with the Miniserver.

LED States

Off or white: Normal operation, LED can be activated automatically or manually.

Rapid red/green flashing: Device is selected in Loxone Config and is identifying.

LED states indicating errors during operation or while booting

Permanent red: SD card is not inserted or cannot be detected.

Rapid red/green flashing: Intercom operating system cannot be found on SD Card.

LED off, not flashing: No power, please check wiring, connections, POE injector and power supply, or POE switch.

Factory Reset, Settings and Updates

If the Intercom was previously paired with a Miniserver and is now to be used in another installation, the pairing must first be released.
Connect to the Miniserver and delete the Intercom from the programming. Then save the program into the Miniserver.

If the Intercom pairing was not released, it will try to reach the previously paired Miniserver after starting.
If it cannot connect to the Miniserver, the Intercom will go into pairing mode after a short time, and indicate this by the corresponding LED status.
The Intercom can then be paired with a new Miniserver.

The Intercom will continue to try to reach the Miniserver it was previously paired to. If the connection can be re-established, the Intercom will end pairing mode.
If no connection or pairing is established, the Intercom will automatically end pairing mode after 120 minutes.

Once the Intercom is paired with a new Miniserver, it will no longer attempt to contact the previous Miniserver.

The Intercom can be reset to Factory Settings by formatting an SD card for the Intercom in Loxone Config and then inserting it into the device.

The Web Interface of the Intercom allows network configuration, status display and diagnostic options. You can access it via the IP address or the hostname of the Intercom. When searching for Intercoms in Loxone Config, the search result includes the IP address or hostname of the Intercom.

If the Intercom is not yet paired with a Miniserver, the login credentials for the web interface are admin/admin.
Once the Intercom is paired, the login credentials of a user of the user group Full Access (Administrators) of the paired Miniserver are required.

If a firmware update is available, a notification will be displayed in the System Status in the App and in Loxone Config, which allows you to start the update directly.

Alternatively, the Intercom can be updated manually in Loxone Config. To do so, select the Intercom in the periphery tree and click on Update Intercom Firmware in the menu bar. The update can also be started from the Intercom web interface.

If there is no DHCP server in your network, or if the Intercom is connected directly to a PC, link-local addressing via Zeroconf is supported. If both Intercom and computer are set to DHCP, they will adopt a 169.254.x.x link-local address.
This way a direct connection to the Intercom is possible even without a network. Although this is not suitable for normal operation, it allows you to access the Intercom's web interface and settings.


Summary Description
Bell Button Input is active when the bell button on the Intercom is pressed.
Motion Input is active when an object is detected by the proximity sensor


Summary Description
Intercom Connector This output is used to connect the Intercom to the Intercom function block.

Diagnostic Inputs

Summary Description Unit
Sabotage Input is active under normal conditions and signals a possible sabotage attempt, e.g. if the Intercom is disconnected or no longer reachable.
Function: If the Miniserver loses the connection to the Intercom, the Miniserver will try for 10 seconds to re-establish the connection. If the connection cannot be re-established, but the Intercom is reachable via a ping (e.g. when the Intercom is restarting), the Miniserver will continue to try for 60 seconds.
After this time the device is set offline, sabotage is reported and the input is deactivated.
Online Status Intercom Digital
Temperature Shutdown If the CPU temperature reaches a critical point, the outputs of the device are switched off. This can be due to short-circuits, overloaded switching loads or too high an ambient temperature. Digital


Summary Description Unit Value Range Default Value
Device type Device type - - -
Serial Number Specifies the serial number of the device.
For Extensions: 'Auto' may only be used if only one Extension of this type is being used.
- - -
Monitor Online Status When selected, you will be notified via System Status or the Cloud Mailer if the device is no longer available or goes offline. - - -
Monitor Tamper Status If enabled, you will be notified of possible tamper attempts via System Status or Cloud Mailer. - - -
Miniserver Miniserver this device is paired to - - -
Network Address IP address or hostname of the device on the local network - - -
Overrun Duration Following Motion The 'Motion (Mv)' input remains active for the specified overrun time after the last motion was detected. The longer the set overrun time, the fewer packets have to be sent on the network. Value = 0 deactivates motion. s 0...900 -
Video Framerate (Internal) Video framerate when connected locally. - - -
Video Resolution (Internal) Video resolution when connected locally. - - -
Video Framerate (External) Video framerate when connected remotely. If your remote connection is slow, it is recommended to use a lower framerate. - - -
Video Resolution (External) Video resolution when connected remotely. If your remote connection is slow, it is recommended to use a lower resolution. - - -

Safety Instructions

The installation must be carried out by a qualified technician in accordance with all applicable regulations.

Please follow the installation guide carefully to ensure protection against water and dirt.

The device must not be used as part of safety-critical systems.


Datasheet Intercom

Datasheet Mounting Bracket Single

Datasheet Mounting Bracket Double

Datasheet PoE Injector