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Loxone Support Community › Category: General › Hi. Im new to smart homes having just bought a flat with smart lighting and underfloor heating – no documentation provided! I seem to have managed the lighting (a bit) but cant get the heating working as I want. Do I need wifi installed first in my flat to work everything? Or can I by-pass and just use the boiler direct? Not sure if there is a thermostatic clock overriding my visible controls on the boiler? Help – Im freezzzing now!

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5 years ago

Hi. Im new to smart homes having just bought a flat with smart lighting and underfloor heating – no documentation provided! I seem to have managed the lighting (a bit) but cant get the heating working as I want. Do I need wifi installed first in my flat to work everything? Or can I by-pass and just use the boiler direct? Not sure if there is a thermostatic clock overriding my visible controls on the boiler? Help – Im freezzzing now!

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5 years ago

Without any form of documentation from the previous home owner you will likely need to engage the services of a Loxone partner to assist you. Setting of your heating schedules is done through the Loxone app, so you will need an active network in the building.

You can find a Loxone Partner in your area who will be able to assist by using the following link https://www.loxone.com/enen/shop/find-a-partner/

Hugh

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