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Loxone Support CommunityCategory: GeneralAlarm on Loxone and presence detector
3 years ago
Alarm on Loxone and presence detector

I have a 2nd Generation Miniserver. Connection of a presence detector. The alarm block triggers an alarm when no one is home. The detectors are set to the lowest sensitivity. But still various detectors sound the alarm. The sound is completely muted. Motion remains connected inside the alarm block. I don’t know how to diagnose what generates the alarm. Various detectors. 1 detector today generated an alarm 4 times in 24 hours when no one was home The room is a communication that has no windows Can anyone help me on this topic? How to solve this problem?

1 Answers
3 years ago

Hi Rafal

As this will require investigation of your config file this is most definitely a question for loxone support in your country. If you don’t know what your support email or phone number is please email [email protected] and they will pass it to the correct Country.

KR

Hugh