OUR LOXONE QUALITY GUARANTEE

Product quality is a top priority for Loxone. We maintain the highest of standards, not only in the production of our own products and the development of our software tools, but also in the selection of all products we add to our range.

There are two fundamental reasons for this:

  • As a new player on the market it would be disasterous to sell inferior quality products.
  • We use our solutions ourselves which is the best way to test them! In this way, we can guarantee we do our absolute best to maintain products of the highest quality.

The following 5 points illustrate this:

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1. Miniserver made in Austria

We are proud to be able to say that every one of our core products "100% Made in Austria" .
Production in Asia or the East would probably be cheaper, however, it would not be sustainable, or meet our quality standards.
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2. Our responsibility

We always take full responsibility for our Loxone products. Therefore, all our products are developed 100% in-house. The operating system starts with the Miniserver and goes beyond the hardware development to the design and implementation of software tools.
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3. Product test

Each product is thoroughly tested in our laboratory before leaving our house. Here, not only the pure "electrics output" is checked but also the software and logic functions.

 

  • Each input and output will be reviewed and subjected to several switching operations.
  • The firmware is uploaded and launched and a testing program is started.
  • The software logic is subjected to a semantic test
  • The result: From 2000 units shipped only one was returned as defective.
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4. First use THEN sell

Our decision to take a product into our range is not made by looking at the trade mark or the rhetorical skills of a seller, but simply by proving it fulfills our expectations in the tests and the operation.
We use most of our recommended products in our own homes.
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5. Our satisfied customers are our confirmation...

Satisfied customers are world's most recognized seal of quality. At this point we would like to thank all the customers for the feedback we have received since we started the company. Your enthusiasm and satisfaction has encouraged us to develop and improve our products. Many thanks to all customers and partners involved in our Loxone vision.