Customer Care & Telesales

Full Time | Garnet Valley, PA

We have B2B relationships with electricians and integrators who use our system in a variety of building automation projects. Our job is to find those partners and to assist them in the best way to boost their success – this is where you come in with customer care and sales on a personal level.

This is an inside sales role – you will spend your time interacting with customers mainly on the phone, but also in person and on video calls. We make it our mission to provide honest, sincere and courteous assistance to our customers and potential customers’ needs. This includes necessary follow-ups to ensure that our customers’ expectations are met and exceeded.

Customer Care & Telesales

Full Time | Garnet Valley, PA

We have B2B relationships with electricians and integrators who use our system in a variety of building automation projects. Our job is to find those partners and to assist them in the best way to boost their success – this is where you come in with customer care and sales on a personal level.

This is an inside sales role – you will spend your time interacting with customers mainly on the phone, but also in person and on video calls. We make it our mission to provide honest, sincere and courteous assistance to our customers and potential customers’ needs. This includes necessary follow-ups to ensure that our customers’ expectations are met and exceeded.

Responsibilities

 

  • Contacting electricians who are already interested into our solution (no cold calls)
  • Understanding the other company and their business to find a tailored solution for them
  • Explaining our partner program and set up meetings with our tech guys to sort out any questions
  • Sign up existing customers for annual trainings and inform them about special offers
  • Close contact to marketing and the technical department to always keep the track of the quality of new contacts
  • Assisting our subsidiaries and employees

Requirements

 

  • Passion for technology
  • Sales experience, ideally on phone
  • Communication skills
  • You enjoy selling
  • Thinking ahead and bringing in your own ideas
  • Fluent written and spoken English

We offer

We are offering a secure role for a hardworking, determined person. There are no outrageous targets with unreachable commission – merely a promise that you’ll join a small, friendly and supportive team who will help you achieve your very best.

  • Competitive salary.
  • High-paced and fun environment with plenty of potential avenues of growth within the company.
  • Comprehensive and competitive benefits package that includes 401 (k) with employer matching, paid vacation, medical, dental and vision insurance.
  • Modern workplace packed offering a fun environment packed with the world’s best technology.
  • Flexible working hours between 7 a.m. and 7 p.m. with option to work home office on occasion

 

Apply today

To apply please send your resume and a brief cover letter outlining your qualifications for the role. 

Send an email

Please send us your complete application via email to [email protected].

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    Benefits

    What matters to you? We aim to cover it all for our employees’ well-being. Find examples below and ask us about even more benefits as part of the team.

    The full package

    Comprehensive and competitive benefits package includes 401 (k) with employer matching, paid vacation, medical, dental and vision insurance.

    Flexibility

    Choose your working hours between 7 a.m. and 7 p.m. with occasional home office.

    International approach

    Depending on the job & qualification, there may be opportunities for you to cooperate with colleagues overseas.

    Avenues of growth and bonuses

    Performance pays off. Show us your full potential and grow alongside a world-leading company in the market.

    Employee discounts

    We live and breathe Loxone. Yes, in our own homes too. Generous discounts are given to staff for Loxone hardware.

    Breaking barriers

    No endless meetings, just get going and speak to management directly. No mundane 8 to 5, but varied days where you apply yourself. No boredom, but quick decision-making processes. That is Loxone.

    More about Loxone Inc:

    While the way that we build remains relatively unchanged over decades, the amount of technology operating buildings is increasing faster than we can keep up with today. Lifestyles need to gain back what it means to be in control.

    As one unified, Cloud-free ecosystem, Loxone simplifies lighting, energy, security and more to take smart buildings to the next level. Teamwork between devices makes it possible for lighting to play a role in security, audio to go beyond music and more. By using automation, technology adapts to your lifestyle more than you have to adapt to it.

    The more you integrate, the more benefits you get from a whole. This intelligent teamwork further improves the total energy efficiency, flexibility and possibilities for years to come. Or you can start out small with room for future expansion as your needs change.

    Any questions?

    If you have any questions regarding working at Loxone, our application process and written positions, please get in touch:

    Florian Kaspar

    Global Recruiter

    6108103344