Configure your BT Home Hub

Find out how to configure your BT Home Hub to access your Loxone Miniserver over the Internet, so you can always access your system no matter where you are!

Remote access is available

Security Notice

Before you start on the setup of your router to allow remote access to your Miniserver please make sure that you have already set your Miniserver to a static IP address and have changed the password. By following the guide below your Miniserver becomes available from the Internet and a using the default password is a security risk. 

Setting up Port Forwarding

Port forwarding opens up a port in your firewall and as the name suggests forwards any requests on this port to a device on your Local Area Network (LAN), i.e. the Miniserver.  

Please note the BT Home Hub allows port forwarding and port redirection. This means that you have the option to leave the Miniserver on its default port 80, whilst forwarding from a different port number like 7777. The BT Home Hub will then direct the traffic from port 7777 to 80 as defined in the field ‘Translate to’ within the router settings.

Step 1: Login to Router

Open the BT Home Hub Manager by typing bthomehub.home into your browser.
Click on Settings > Advanced Settings > Continue to Advanced Settings.

Step 2: Add custom application

Click on Application Sharing > Supported Applications > Add new game or application.

Step 3: Configure custom application

Enter an application name, select No for copy an existing game/application, enter the protocol as TCP, and enter the port which you wish to be accessible, we recommend not using port 80 since many Internet service providers block services on this port, instead use something like 7777. Using the Translate To field you can direct this external port to the Mniserver default port 80. Now click Add.
Enter these details again, but with UDP as protocol.
You will now have two entries and should now click Apply to commit changes.

Step 4: Select the custom application

Now click on Configuration, select the application you just created under the Game or Application dropdown. For the Device, select user defined and enter the IP address of your Miniserver, now click Add followed by Apply.

Configuring Dynamic DNS

BT allocates IP addresses dynamically to all their customers, which means that the external IP address of your router is subject to change at anytime. In order to know how to connect to your home you have to setup dynamic DNS. By following the steps below your router will notify a DynDNS (a dynamic DNS provider) everytime its external IP address changes. DynDNS stores this information in a directoy, just like a phone book, so you can simply enter a name in your browser and it will translate this to the IP address that your router is on at the moment. 

Step 1: Setting up DynDNS

Open the BT Home Hub Manager by typing bthomehub.home into your browser. Click on Broadband > Dynamic DNS. Select Yes to Use Dynamic DNS service.

Enter your DynDNS credentials for user name and password, select the service and enter the host details you created on your DynDNS account, and enter Click Apply.

Reminder: Set external URL in Loxone Config

After setting up dynamic DNS on your router please remember to also set the external URL in the Loxone Config for your Miniserver so that apps automatically know how to access the Miniserver remotely. For more information please go to remote configuration guide.