International Payment and Delivery

From order processing to shipping costs - here's the place to find all the information about international orders in the Loxone webshop

Get all the information you need

How to pay

Transfer directly from your bank account

Bank Transfer

You can pay for all your orders in advance by bank transfer (BACS). Your products will be shipped immediately after payment has been cleared.

Pay with credit card

Credit card

You can also pay by credit or debit card. Just select "Credit Card" as "Payment Type". We accept Master Card and Visa.

Pay cash when your product is delivered

Cash on delivery

Cash on delivery is only possible in Austria and Germany. The cash on delivery fees:
Austria € 5,- excl. VAT
Germany € 10,- excl. VAT

Delivery Costs

Shipping Costs
Austria - € 5,90 excl. VAT
Belgium, Czechia, Germany, Hungary, Italy, Luxembourg, Netherlands, Slovenia, Slovakia 2 € 7,90 excl. VAT
Denmark, France, Great Britain, Sweden 3 € 9,90 excl. VAT
Bulgaria, Cyprus, Estonia, Spain, Finland, Greece, Ireland, Lithuania, Latvia, Poland, Portugal, Romania 4 € 14,90 excl. VAT
Norway 5 € 24,90 excl. VAT
Croatia 6 € 19,90 excl. VAT

 Please note: For countries outside the EU, a courier service must be arranged and paid for by the buyer.

Delivery Times

Austria, Germany, Czech Republic 1-5 days
Belgium, Slovakia, Italy, France 2-6 days
Great Britain, Hungary 3-6 days
Spain 4-6 days
Other countries in EU 2-10 days

Our delivery times also depend on product availability. Normally all products are available. Only in exceptional cases will lack of availability cause delayed delivery times.

Further Information

More important information

Order Processing

After submitting your order to us, you will receive an order confirmation via e-mail. When your order is shipped you will then receive a UPS tracking number so that you can follow its progress all the way to your door.

Out of country payments

Foreign Currency Payments

Please note that the cost of transferring money from abroad must be met by the buyer. This is explicitly indicated in the transfer.