International Payment and Delivery
From order processing to shipping costs - here's the place to find all the information about international orders in the Loxone webshop
How to pay
You can pay for all your orders in advance by bank transfer (BACS). Your products will be shipped immediately after payment has been cleared.
You can also pay by credit or debit card. Just select "Credit Card" as "Payment Type". We accept Master Card and Visa.
Cash on delivery
Cash on delivery is only possible in Austria and Germany. The cash on delivery fees:
Austria € 5,- excl. VAT
Germany € 10,- excl. VAT
|Austria||-||€ 5,90||excl. VAT|
|Belgium, Czechia, Germany, Hungary, Italy, Luxembourg, Netherlands, Slovenia, Slovakia||2||€ 7,90||excl. VAT|
|Denmark, France, Great Britain, Sweden||3||€ 9,90||excl. VAT|
|Bulgaria, Cyprus, Estonia, Spain, Finland, Greece, Ireland, Lithuania, Latvia, Poland, Portugal, Romania||4||€ 14,90||excl. VAT|
|Norway||5||€ 24,90||excl. VAT|
|Croatia||6||€ 19,90||excl. VAT|
Please note: For countries outside the EU, a courier service must be arranged and paid for by the buyer.
|Austria, Germany, Czech Republic||1-5 days|
|Belgium, Slovakia, Italy, France||2-6 days|
|Great Britain, Hungary||3-6 days|
|Other countries in EU||2-10 days|
Our delivery times also depend on product availability. Normally all products are available. Only in exceptional cases will lack of availability cause delayed delivery times.
After submitting your order to us, you will receive an order confirmation via e-mail. When your order is shipped you will then receive a UPS tracking number so that you can follow its progress all the way to your door.
Foreign Currency Payments
Please note that the cost of transferring money from abroad must be met by the buyer. This is explicitly indicated in the transfer.